Privacy Policy

Introduction

At TestPreps.in, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our platform for teaching exam preparation, including CTET, WBTET, Tripura TET, and other teaching recruitment exams.

By using TestPreps.in, you agree to the collection and use of information in accordance with this policy. We respect your privacy rights and are transparent about our data practices.

Information We Collect

How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide, maintain, and improve our mock tests, study materials, and learning platform
• Personalization: To customize your learning experience, recommend relevant tests, and track your progress
• Analytics: To analyze usage patterns, improve our services, and develop new features
• Communication: To send you important updates, notifications, and respond to your inquiries
• Security: To protect against fraud, unauthorized access, and ensure platform security
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Research: To conduct anonymized research and analytics to improve educational outcomes

Data Sharing and Disclosure

We do not sell your personal information. We may share your data only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in operating our platform (e.g., Clerk for authentication, payment processors, cloud hosting services)
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to users)
• Consent: With your explicit consent for specific purposes
• Anonymized Data: We may share aggregated, anonymized data that cannot identify you individually

Data Security

We implement industry-standard security measures to protect your personal information:

• Encryption of data in transit (HTTPS/TLS) and at rest
• Secure authentication through Clerk with multi-factor authentication support
• Regular security audits and vulnerability assessments
• Access controls and role-based permissions
• Secure database storage with regular backups
• Employee training on data protection and privacy

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

Your Privacy Rights

You have the following rights regarding your personal information:

• Access: Request access to your personal data we hold
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal data (subject to legal and contractual obligations)
• Portability: Request transfer of your data to another service provider
• Opt-out: Opt-out of marketing communications and non-essential data collection
• Account Management: Update your account settings and preferences at any time

To exercise these rights, please contact us at info.testpreps@gmail.com

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

• Essential Cookies: Required for platform functionality and authentication
• Analytics Cookies: Help us understand how users interact with our platform
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. However, disabling certain cookies may affect platform functionality.

Children's Privacy

TestPreps.in is designed for individuals preparing for teaching recruitment exams. While we do not knowingly collect personal information from children under 13, we recommend that users under 18 obtain parental consent before using our services. If you believe we have inadvertently collected information from a child, please contact us immediately.

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your personal data, except where we are required to retain it for legal or legitimate business purposes.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: